In this article

A. Subscription plan pricing

B. Check and upgrade/downgrade your plan

C. Subscription change when plan is changed


A. Subscription plan pricing

Subscription fees are the recurring charge for using ShopBase, and varies based on your package. ShopBase offers 3 package options (Basic Base, Standard Base, Pro Base) and 2 billing cycles (monthly and annually). You can find out the pricing here for each plan. Annual billing cycle goes with a discount on the subscription charge amount compared to monthly one.

B. Check and upgrade/downgrade your plan

From your ShopBase admin, go to Settings > Account.

In Account overview section, you can see your current plan. To change your plan, click Compare plan or Upgrade plan. You will be directed to select your new plan.


Confirm your change of plan.

C. Subscription change when plan is changed

When you upgrade or downgrade your plan, you won't be charged by the new subscription fee right away. The remaining days of your previous plan will be calculated and adjusted to the new plan. The formula is:

New remaining days = Subscription fee of old plan / Subscription fee of new plan x remaining days of the previous plan

When you use up all adjusted remaining days, you will be charged with the new subscription fee.
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