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ShopBase Creator attachment file guidelines

In this article, we will provide you with complete guidelines on how to create attachment files with optimized performance for your ShopBase Creator products.

In this article

A. Recommended file size
B. Recommended file format

Currently ShopBase Creator has no limit on the size of attachment files you can upload to our platform. A file that is too large in size, on the other hand, can significantly slow down your file uploading process, not only when creating a new product, but also when your members download your file. To achieve the best performance and maintain optimized file upload and download speed, we recommend that each file uploaded be no larger than 5MB in size.

Here is a list of file formats we support:


With the formats we support, you can easily provide templates, e-books, audio files, and a variety of other content types to all of your members.

Overview of ShopBase Creator products
Overview of online course on ShopBase Creator
Create an online course on ShopBase Creator
Edit general information for your online course on ShopBase Creator
Set up online course content on ShopBase Creator
ShopBase Creator video guidelines

Updated on: 09/11/2022

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