To fulfill with PrintHub's printing partners, you need to activate your payment method with PrintHub so that this app can automatically pay and process your orders.

In this article:

A. Payment Method of Print Hub
B. Manage your payment history


A. Payment Method of Print Hub

From now on, all Print Hub orders will be charged by ShopBase Balance instead of credit cards. The app only charges order costs (including product cost, shipping cost, and tax - if any) when you have new orders, and this amount will be deducted from your Balance's Total Current Available. When your Balance is not sufficient, Balance will automatically top-up from your card and continue the charges.

In case your cards cannot cover this amount, either, our system will automatically recharge 3 times, and there are 3 days between each time for you to update your card. Newer orders will be generated as next payments and pending until the failed orders were charged successfully.

To activate the payment method, go to Apps tab on your store admin dashboard, then choose Print Hub >> Payments and click Activate button.



You can select and and pay for your order manually. Please go to app dashboard > Payments > Payment history > Pay Now. The charges will occur immediately.



When the payment is successful, orders will be updated to Awaiting Shipment and forwarded to the printing partners to proceed.

B. Manage your Payment History:

Below the Payment method, you can see the Payment history, where you can manage a list of payments to keep track and be aware of which ones failed so you can retry to process payment.



You can see two figures in this section:
Outstanding Balance: the total amount of the failed and pending payments.
Next Payment: the total amount of unpaid orders following the order process.

You can also find a table of payment logs, in which show:
DETAILS: the number of orders included in this payment.
AMOUNT: the amount you paid for these orders.
CREATED: the date when the payment is created.
STATUS: this status can be either Failed or Successful.
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